Terms and Conditions

Welcome to Indepen. By accessing and using our website, you agree to comply with and be bound by the following Terms & Conditions. Please read them carefully before using our services.

1. General

These Terms & Conditions govern your use of the Indepen website and all purchases made through it.
By using this website, you agree to follow all applicable laws and regulations.

Indepen reserves the right to update or modify these terms at any time without prior notice.

2. Products & Services

Indepen offers women’s clothing including but not limited to:

• Sarees
• Lehenga Choli
• Kurta Sets
• Dresses & Western Wear

We strive to ensure that all product details, images, and descriptions are accurate. However:

• Slight variations in color, fabric, or design may occur due to screen resolution or handcrafted processes.
• All products are subject to availability.

3. Pricing & Payments

• All prices listed on the website are in INR (₹) unless stated otherwise.
• Prices are subject to change without prior notice.
• We accept secure payments through trusted payment gateways.

Indepen is not responsible for any payment failure due to technical issues from third-party payment providers.

4. Order Acceptance & Cancellation

• Once an order is placed, you will receive a confirmation via email or SMS.
• Indepen reserves the right to cancel any order due to:
  • Product unavailability
  • Incorrect pricing or product information
  • Suspected fraudulent activity

In such cases, a full refund will be processed.

5. Shipping & Delivery

• Orders are processed within 24–48 hours and shipped through reliable courier partners.
• Delivery timelines may vary based on location and external factors.
• Indepen is not liable for delays caused by courier services, natural events, or unforeseen circumstances.

6. Returns, Exchanges & Refunds

• Returns and exchanges are subject to our Return & Refund Policy.
• Products must be unused, unwashed, and in original condition with tags intact.
• Customized or made-to-order products may not be eligible for return unless defective.

Refunds, if applicable, will be processed within 4 working days.

7. User Responsibilities

By using our website, you agree:

• To provide accurate and complete information
• Not to misuse the website for fraudulent or illegal activities
• Not to attempt to harm, hack, or disrupt the website

8. Intellectual Property

All content on this website including:

• Images
• Designs
• Logos
• Text

is the property of Indepen and is protected by applicable copyright and intellectual property laws.

Unauthorized use or reproduction is strictly prohibited.

9. Limitation of Liability

Indepen shall not be liable for:

• Any indirect, incidental, or consequential damages
• Losses arising from the use or inability to use the website
• Minor variations in product appearance

10. Privacy

Your use of this website is also governed by our Privacy Policy, which explains how we collect and use your data.

11. Governing Law

These Terms & Conditions shall be governed by and interpreted in accordance with the laws of India.
Any disputes shall be subject to the jurisdiction of courts in [Surat, Gujarat].

12. Contact Information

For any questions regarding these Terms & Conditions, you can contact us:

• Email: help@indepen.in
• Phone: +91 9996874445
• Address: 112-113, Indepen Trend, Vishvambhar Arcade, Near Yamuna Chowk, Mota Varachha, Surat, Gujarat 394101 INDIA